Privacy Policy

Last updated: 24 March 2026

This privacy policy explains how Laika (“we”, “us”, “our”) collects, uses, and protects your personal data when you use laika.so or contact us directly.

Who we are

Laika builds compliance and practice management tools for UK veterinary practices. Operated by Skysoclear Ltd. You can contact us at hello@laika.so.

What data we collect

When you submit the contact form on our website, we collect:

• Your name
• Your practice name
• Your email address
• Your phone number (if provided)
• Any message or concern you share (if provided)

How we use your data

We use your data to:

• Respond to your enquiry and send you the compliance checklist you requested
• Contact you about CMA compliance and Laika's services, where you have given consent

We will never sell your data or share it with third parties for marketing purposes.

Legal basis for processing

We process your data on the basis of your explicit consent, given when you check the consent box on our contact form. You can withdraw consent at any time by emailing hello@laika.so.

Email sending

We use Resend (resend.com) to send transactional emails. Resend processes your email address on our behalf and is bound by its own privacy policy.

Data retention

We retain your contact details for as long as necessary to provide our services or until you ask us to delete them.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email hello@laika.so.